Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (179) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2643 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1548 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1014 reviews)); "Pay was good and laid back work" ((in 753 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 640 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 489 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 440 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 87 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

81% would recommend to a friend

(18,636 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,636 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,636 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

2.0

Feb 3, 2024

DO NOT COME HERE

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Free snacks Large building Some employees are easy to work with

Cons

Dental insurance-horrendous Compensation is terrible No Employee Development No decent way to ask for a raise(unless you are mngment-you will be underpaid) Locked into a role that sucks for minimum 1.5 yrs Cramped floor(not enough for teams but VPs have spacious offices)

2.0

Jan 15, 2024

Has really gone backwards

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Big company, meeting different people.

Cons

Low pay, tries to give unhealthy pizza to compensate, a lot of managers doing no work, some teams with way too many people, some staff sitting in jobs for 10+ years, very political, only promoted if you are friends with the VP. Not flexible, forced days in office.

4.0

Jan 12, 2024

Great Environment with Endless Possibilities

Travel counselor

Recommend

CEO approval

Business Outlook

Pros

Endless opportunities to progress on your career. The company has so many opportunities and internal job openings that once you’re in, there’s need to change the company even if you want completely change your career path. Temporary work assignments offer a great way to get a feel of what you like to do before committing fully for a new position. Compensation for your time is good. Base pay is hourly and quarterly bonuses and annual raises are based on metrics and each employees performance. Benefits they offer are hard to beat including generous maternity leave, annual paid time off and financial assistance for school. Military spouse dream career!

Cons

Middle management can be hit or miss. Some are extremely knowledgeable and truly care about their team and each individual’s success. Others seem to lost their interest on their position on being a leader or do not have the experience to perform a leadership position. Sometimes being part of such a huge company you can feel like you’re just a body to complete the work. However managers do offer opportunities to have one on one meetings or are always available when meetings are requested.

Viewing 397 - 399 of 18,636 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

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Campus - Stage - Assistant(e) Chef de projet Marketing & Expériences Musique et Sport - Anglais Courant - (6 mois, France)

Rueil-Malmaison

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