American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

You get a lot of benefits, salary is higher according to the market and it’s a very inclusive company

Cons

The team leaders are lousy and will burden you with their work as well. If you look good, dress good and treat the higher management with parties, booze and good they will promote you but if you work hard and only focus on your work and not become a party of their party culture or you don’t butter up your team leader or manager you’ll have amazing stats, great feedback’s by the card members and yet you’ll be stuck in the job roles for years and years no promotion for you. If you’re a female employee dressing like a Barbie, acting like one and getting close to men in senior positions will get you promoted without any hard work, knowledge or talent even if your monthly report is bad they will overlook it. Me along with 4 other girls from my team left due to this very reason ( just to give you an idea a team has max 12 people) out of which 5 girls left from my team including myself just because they value looks and beauty but not hardwork or a individual’s capabilities or potential or even their good monthly reports won’t matter so it was a disappointing experience. And they preach about support mental health saying we value our employees and their mental health but someone I know left solely due to her team leader (Sudipta Das) forcing her to work when she was unwell, she had doctors reports still the leader didn’t give her a leave while she was on the call the she told her leader (Sudipta) that I’m feeling suicidal and the leader said okay, still log in on time you will not get a leave so that girl left there and then. It’s harassment at its best.

1.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

If you work near or in the office they had a 15$ lunch credit for food every day for the cafeteria

Cons

toxic management Sets their card members up for failure those who are paying the platinum fees $695 are getting the same access to booking assistance as all other card product types. Cancel culture. CEO offered work from home but is now firing everyone who occupy those positions. As an employee of American Express you are not given discounts on the annual fees of the credit card.

2.0
Feb 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Probably: The random gifts, free meal, free cabs,

Cons

There was too much pressure, and someday, I feel like killing myself. They do not care if you live in a different location, but you have to come to the office; revoking my remote job to hybrid work is all game. This organization has lost its charm; old folks are sitting here for 20-plus years, while new ones are dying due to mental stress. They might tell you to quit

Viewing 394 - 396 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.