American Express reviews

4.1

81% would recommend to a friend

(18,635 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,635 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Apr 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Work-Life balance is great. Benefits are solid, and the EC are truly committed to making their employees happy.

Cons

Everything moves so slow. Managers and directors are asked to think strategically and big picture, when decisions are really made on a whim and based on the short sited opinions of B60s and above. Zero consistency and everything is always rushed to meet arbitrary deadlines. More to spent building and modifying decks for each band level instead of actually doing the work.

2.0
Apr 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Bonus if you qualify Hard to grow within the company

Cons

Compliance dings. Managers not on one accord. Constant changes and not being notified.

Viewing 391 - 393 of 18,635 Reviews

Glassdoor has 21,993 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.