Does American Express pay their employees well?

According to anonymously submitted Glassdoor reviews, American Express employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at American Express. This rating has been stable over the past 12 months.

How satisfied are employees working at American Express?

81% of American Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Express 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at American Express?

Analyst (564) , Manager (540) , Software Engineer (504) , Director (491) , Business Analyst (438) , Customer Care Professional (436) , Customer Service Representative (415) , Senior Manager (390) , Senior Analyst (290) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (220) , Team Leader (189) , Product Manager (178) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2624 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1580 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1019 reviews)); "Good pay and very free" ((in 764 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 629 reviews))

What are the cons of working at American Express according to real employee reviews?

"Low salary and increases" ((in 480 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 433 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 211 reviews)); "Limited growth opportunities and learning" ((in 121 reviews)); "too much office politics leads to too many incompetent employees that bypass company policies." ((in 90 reviews))

What are employees saying about American Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Express layoffs and their outlook for job security at American Express in 2026.

What are the top reviewed American Express locations?

Rueil-Malmaison , Paris , Lyon , Eu , Nantes , Nice , Biot

American Express reviews

4.1

81% would recommend to a friend

(18,632 total reviews)

Stephen J Squeri

89% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,632 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Express has an employee rating of 4.1 out of 5 stars, based on 18,632 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews

3.0

Sep 13, 2015

Platinum Travel consultant Sydney

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people, great training and development programs Nice location and office Sold luxury holiday packages and high end products so we enjoyed luxury first and Business class famils

Cons

Flawed business model that allows Card members to abuse the system to get what they want and management ALWAYS supports the members over staff even if members are in the wrong. Fancy reputation but low pay, no commision, understaffed and unsupported by management, hence high turn over of staff...I couldn't take it after 18months..felt like a slave chained to my desk in a call centre environment.

1.0

Aug 29, 2015

Software Development Intern

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Sitting on your butt all day.

Cons

Working at AMEX was like being a character in Office Space. It is so bureaucratic and I would find myself twindling my thumbs all day. As a software development intern I literally did nothing. This is not the place to go if you want to experience technical innovation. If you're working in technology, everyone thinks they're better than you. Tech is not prioritized and you will do nothing.

4.0

Jun 8, 2015

So far, so good

Meeting coordinator

Recommend

CEO approval

Business Outlook

Pros

Working from home is amazing. It's so productive and you don't have to dress up. They also let you run with whatever you're working on. You get a lot of responsibility.

Cons

The onboarding process takes a really long time and there are a ton of rules you have to follow.

Viewing 340 - 342 of 18,632 Reviews

Jobs at American Express

Campus - Alternance - Assistant(e) Chef de Projet Acquisition - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Alternance - Assistant(e) Chef de Projet - Anglais Courant - (2 ans, France)

Rueil-Malmaison

View job

Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Alternance - Data Analyst Credit Risk - Anglais Courant - (1an, France)

Rueil-Malmaison

View job

Campus - Stage - Assistant(e) Chef de projet Marketing & Expériences Musique et Sport - Anglais Courant - (6 mois, France)

Rueil-Malmaison

View job