American Express reviews

The culture in the Credit, Fraud & Risk department is toxic. There is no training or systems documents for new employees. You are on your own. Directors have no time to train their new hires, but expectations are very high to get up to speed quickly and you are called out publicly if you don't live up to the expectations. It's even worse for women who are at an extreme disadvantage in this environment. I would not recommend this company to anyone. They pay well, but the stressful environment doesn't make it worth it.

They've gone from a relatively cautious, adverse organization to pretend like they're some bleeding edge Silicon Valley powerhouse. Some fresh out of college "consultant" recommendations rewriting the core authorization platform (currently written in Assembly language) in Go and leadership takes it under serious consideration. LOL!!! Really? Again, they're trying to be something they're not and that spells disaster for the "workers" that have to "tow the line" to meet unrealistic demands while dealing with constant reorgs and cost cutting initiatives. It used to be that Lead Programmer Analysts should be SMEs and team leaders that didn't code much at all. Now, even the VPs are expected to be able to write code and pass coding exams if applying from outside of the company and that is just a tad ridiculous. One thing holds true; AMEX is a GREAT place to work.....IF you end up in the right group.