American Express reviews

4.1

81% would recommend to a friend

(18,630 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,630 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 10, 2021
Recommend
CEO approval
Business Outlook

Pros

-Generous yearly PTO -Good health benefits, -Fun colleague promotional events throughout the year -Flexible work environment, -Great CEO (he is very candid) -Getting further in diversity and inclusion for employee groups/events. Overall, a good place to start your career if you're interested in learning about the company, and enjoy the 9-5 work environment.

Cons

-Bureaucratic ways of management -Undervalues hardworking staff, -Promotes often based on nepotism -Slow to drive agile mindset across the company -Lower wages compared to others in the industry, outdated technology, and not all leaders are promoted due to leadership abilities, more overly promoted for technical abilities or overall tenure. It's assumed, the longer you're here, the more you know- this is not always the case. Buyer beware, if you accept an offer at this company- the furthest you might go comp wise is going to be very dependent on what you enter the company at. In terms of promotions, you must find influential leaders that can help get your name out and support your growth. If they are leaders who might not be as well perceived by their peers, you might not want to be associated with them for too long. Program teams have slow movement and multiple meeting requests- it can feel like you're going in circles to accomplish anything . There are alot of bottlenecks when multiple teams have to work together.

5.0
Feb 24, 2020

GREAT COMPANY TO WORK FOR

Recommend
CEO approval
Business Outlook

Pros

They really care about their employees, great pay, great benefits and great company values that they uphold.

Cons

I really can't think of any cons about the company.

1.0
Feb 15, 2020
Recommend
CEO approval
Business Outlook

Pros

good pay decent benefits established hr nice building free coffee

Cons

sexist coworkers lots of business politics too much management too many meetings

Viewing 301 - 303 of 18,630 Reviews

Glassdoor has 21,988 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.