Amazon reviews

3.5

60% would recommend to a friend

(209,056 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

209K reviews
3.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Business model and top level vision. Winning and international environment. Strong culture for excellence, analytics, action and results, giving autonomy and material operational responsibilities quickly. High level of systems and processes. Very smart people and engagement levels of the teams. Ability to challenge status quo and constantly re-invent to improve. Learning and self development across all leadership, management and business operational areas. Fast pace and reactivity, capability to quickly correct course of actions to restore performance. International career opportunities (provided individual flexibility, mobility and acceptance of below par compensation though).

Cons

Below average compensation in regards of the demands during recruitment process. High workload expected and little work-life balance perks. Management by criticism vs valuation of successes or people efforts. Very centralized leadership in the US and final decision making power on decisions forcing to constantly justify when not working in headquarters. Extremely high friction in promotions, leadership leveling disjoints for similar roles between US and rest of the world. Overall not high consideration for people (expendable resource). High level feelings of frustration and attrition as outcome (people all secretely dream to leave after making enough years on their resume to make a career jump).

2.0
Aug 15, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Good brand name for your CV - you will get multiple interviews if you are after looking to move on to other company, or if you are able to resist for 1 year to move to a better location/team 2. Ok as starting point in your career - if you are an intern I think is cool. 3. The location you are and manager you have will determine 95% of your satisfaction - Corporate environments (Luxembourg) are where meaningful decisions are taken. Depending on your manager (accepts more job, block it for lack of resources) you will end up dealing with it.

Cons

1. HR is WORTHLESS. Don't expect them to help you, everything is associate focus and they won't even give you an introductory speech the first day there. No advice on nothing (social security, transportation, etc..) 2. High employee rotation…I heard once is around 13months in the company the average. I HAVE 3 FINANCIAL CONTROLLERS MANAGERS IN 9 MONTHS!! (one of them working remotely) 3. You don't really "develop the best" just run in a rush, building whatever can barely solve the issue and passing it to the next one…building projects over crappy pillars. Insist on high standards…please don't make me cry!!! 4. Systems unestructured: multiple data sources, poor integration. You will fight your battle for a while. Operations with 2-3 years experience don't even know how to read data well. 5, Decisions are taken in Seattle or in Luxembourg: if you are in an FC you will be a final executor without voice in the company. 6. Really poor work-life balance: in general some departments work less (security, safety, procurement) and some others more (Operations, Engineering and Finance). In Finance you will work an average of 60h/week. More than that if you are in month end closing period, or quarterly-yearly plans (applicable the same across LIL1, MRS1, ORY1, LYS1, CDG10 - FP&A FR Regional Finance) - exclude CDG10 retail finance 7. Blurred lines in terms of employee project focus - Recommendation: focus on your objectives and block/say no to whoever comes with an ad-hoc request. Otherwise you will end up working double and they won't even say thank to you. 8. Lack of employee collaboration within the same team…essentially your working colleagues will offer no-little support in your first months as they are performing against you in the Year- end performance review. If you learn the systems and processes slower you will not be a potential risk! look for support your own.

4.0
Feb 15, 2013

Great company to work at

Recommend
CEO approval
Business Outlook

Pros

Most processes in place do work as you would expect and there is little bureaucracy. There is also room for new ideas and proposals as well as many self-service tools and resources.

Cons

Coaching is not as good as you would expect. Once you enter you are basically on your own. It is up to you to identify a model and the opportunities. Motivation is also up to you. Amazon will invest in your ideas if you can prove they are worthy and back them with real data which means that your initiatives are something you will have to work on during your weekends or spare time.

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