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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,913 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      3K reviews
      1.0
      Dec 1, 2017

      Stay away! No, seriously!

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bangkok is great, multi-cultured environment is fun.

      Cons

      Stay away! No, seriously! This is not a place for talents, and juniors joining are basically ruined by learning worse practices... Here is all about emails, meetings, and micro politics. I worked here over a year, coming from a strong technical and innovative background, to find a bad working culture, bureaucracy, tribalism, code monkeys. Development is practically stopped due to bad management decisions and daily production issues. The salaries differences are just disgrace - local decent hard developers are payed peanuts, while great innovations are intercepted by young and ambitious mid level US managers and product owners, recruited by their fellows to... basically take the credit while doing politics and waiting for the yearly bonus. Some of the mid management are stuck here for few years, probably afraid to go back to the market - and for a good reason. Agoda is a bad line in your CV - assuming you're coming from a western IT market - believe me I have to find a lot of excuses while interviewing now. Sad to see a company built by the hands of the great ceo Robert Rosenstein becoming a swamp full of day-job opportunists working hard on... failing the employees!

      1.0
      Aug 11, 2017

      Incompetent Management

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Reasonable pay for foreigners - Experience in a large travel company

      Cons

      - Prepare to be overworked and under appreciated - Your good ideas will not be noticed or used - Your manager will probably be technically incompetent, and have no experience managing people - You will likely never see or talk to any other management, they don't mingle with the little people - Employees who try to raise and address systemic or organisational problems will suffer for it

      3.0
      Oct 12, 2020

      Poor leadership and lacking strategy

      Market manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great coworkers -The work isn’t difficult, but it IS tedious and the same thing day in, day out. You basically have to be willing to grind. -No micromanagement (from my manager, at least, but I know that’s not true for others. One manager should stop making their direct reports put every single meeting they have on their calendar. That’s absurd) -We had a summit in Cancun before Covid hit -Pay isn’t the best, but it’s also not the worst by a long shot I’d recommend working here, but only to someone who can go with the flow and not get stressed out by things outside of their control. If you get frustrated easily or are very ‘that’s not fair’ oriented, this is not the place for you.

      Cons

      -Poor leadership that lacks transparency -Expects constant growth while making it harder to hit KPIs every quarter -Measures growth by internal, made up numbers rather than by revenue or other key business metrics -Almost 0% chance of career advancement -You often wonder what people in other departments even do, especially if they’re in a leadership position -Archaic technology is the truth -Lack of support for North America from headquarters (Bangkok) -Years behind larger competitors in terms of partner technology and programs -Do not care much about business ethics and doing the right thing for partners/customers

      avatar
      Agoda Response
      5y
      Sorry to hear that you've not had the best experience at Agoda, though thank you for taking out the time to write a review. Total transparency and strict business ethics are foundational to our culture of integrity, and we encourage everyone to practice it at all times. There would have been instances when you didn't have complete visibility on other departments' work, and we recognize that. To solve this, we are planning more Town Halls and AMAs within departments. At Agoda, people are the backbone of everything we do, and all their questions – without any prejudice – matter to us. We take this seriously and will work hard to close the gaps. That said, we love that you found great co-workers in Agodans – it’s extremely important for us and it brings us great joy to hear it from you. Again, thank you for taking out the time to write a review. Your feedback is valuable to us. All the best! - People Team at Agoda​
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      ReviewsAgoda reviews

      Glassdoor has 3,260 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.