Agoda reviews

3.9

78% would recommend to a friend

(2,913 total reviews)
avatar

Omri Morgenshtern

75% approve of CEO

69% positive business outlook

Agoda has an employee rating of 3.9 out of 5 stars, based on 2,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

It was an emerging brand in the US. The growth was strong, promising. Exciting opportunities.

Cons

Micromanagement will be a downfall of this place. Some director looks at the clock once you leave your desk. The management team does not work with the clients-- all they do is just looking at your CRM reports and trying to find out why your productivity is not what they expected. The company definitely lost some great people in the US team because of the micromanaging system.

avatar
Agoda Response
9y
Valuable feedback. Thank you! We are committed to continiously look at how we provide a conducive and highly collaborative workplace for our rapidly expanding teams here in the US. This is not just the case in the US, but across all our 30+ office around the world. I am sorry to hear about some of your experiences with us. Since the time of your review, the Agoda team here has taken several steps to make sure team members feel supported and appreciated. And that we change the culture of our US offices for the better: we have relocated to a new office in the Empire State Building, opened our office in Los Angeles, put in place a strong learning & development framework and established regular communications between teams and senior leaders, including joint blue-sky thinking during our weekly Bagel Dialogues. Thanks again for your valuable feedback!
1.0
Mar 15, 2018
Recommend
CEO approval
Business Outlook

Pros

I like tropical weather, and Bangkok is a great city

Cons

Agoda is claiming to be lean and agile - what a joke! That's just for marketing purposes and to attract talents. In fact, Agoda is loosing a lot of good and talented Backend people (and booking) every month. Why? This is hell wrapped up in a shiny cellophane. The working environment is just pathetic - huge technical debt, no collaboration between teams, no visibility what-so-ever of what's going on, daily production escalations, bureaucracy and bad management practices. Everyone's little interests are their own KPIs. Product management is basically owning Backend team and development, while Backend management is weak and almost dis-functional. Guess who made sure the current and previous technical management is so weak? Dev management is absent, as they sit all day in meetings and are occupied with sending emails. That means it's all about product, features and micro management. So boring! Nobody makes any architectural decisions and there's a huge technical debt that slows development and created a LOT of frustration. Developers don't really have access to technologies (kafka, cassandra, ...) - if you need something, just send an email and wait... Things that should take days takes weeks. Does any of those sound like lean?! This code-monkeysism approach is a long tradition here. Developers are at the bottom of the food chain, and are being replaced yearly - others make sure they get the yearly bonuses at time! Developers - beware!

Viewing 25 - 27 of 2,913 Reviews

Glassdoor has 3,260 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.