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      ARC Document Solutions

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      ARC Document Solutions reviews

      3.2

      51% would recommend to a friend

      (680 total reviews)
      avatar

      Suri Suriyakumar

      69% approve of CEO

      51% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.2

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Senior management

      3.0

      Compensation and benefits

      2.9

      Career opportunities

      ARC Document Solutions has an employee rating of 3.2 out of 5 stars, based on 680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ARC Document Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Industrie manufacturière industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      680 reviews
      1.0
      Jul 7, 2020

      Think Twice before joining Sales

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Hard-working people and impactful technology on the Facilities side

      Cons

      - Fear-based culture where employees are conditioned as robots - CEO lacks SaaS experience and is flying blind (When I was hired I was told during the interview process that so much money was spent making inexcusable mistakes, and finally the CEO hired consultants who have been there, in an effort to save the Facilities side of the business) - Executives lack trust and manage with an iron fist (hence, the fear-based culture) - Culture is non-existent. A lot of remote workers, and those who work from an office actually have spies checking in on them. Yes, it's that ridiculous.... -

      1.0
      Feb 19, 2020

      Document solutions consultant (Territory Sales Manager)

      Document solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule, great customer base whom I was already familiar with. It can be challenging at times due to middle management turnover but still fun and rewarding overall. Extensive product line to be able to offer the client (though most products are not produced in-house).

      Cons

      Very poor regional management. The proverbial, “left hand doesn’t know what the right is doing”. No consistency in how sales/revenue metrics are measured. Company is rife with poorly-suited individuals to their occupation. For perspective, my regional sales manager couldn’t differentiate between their, there, and they’re; and spelled laptop with a “b”. They try to bill themselves as a “high tech” solutions provider, when ARC is really little more than a glorified print shop.

      Viewing 124 - 126 of 680 Reviews
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      ReviewsARC Document Solutions reviews

      Glassdoor has 711 ARC Document Solutions reviews submitted anonymously by ARC Document Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ARC Document Solutions is right for you.