ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
5.0
May 30, 2018
Recommend
CEO approval
Business Outlook

Pros

•Schedule flexibiliy •UPS discount •Initial 40hrs float, 40 sick, 80 vacation after 3 years increase in vacation to 120hours •Certifications paid or reimbursed and bonus if you pass •Annual Family Event ( western playland, chihuahuas, etc) •laptop issued to all employees •mail service if needed •career mentoring •annual pay raises •plenty of internal opportunities •certification preparation classes •recertification webinars and opportunities •company culture is friendly •short term and long term disability benefits •EAP •free annual biometrics •free onsite doctor and lab work •free onsite gym Specific to this role- •opportunity to get points to convert for prizes or gift cards •support all 50 states •learn diverse and complex HR issues

Cons

•minimal opportunities to not be on the phone •role is supposed to be consultative but has call center metrics forcing you to get away from that consulative approach they sell you in to take on this role •director has a large ego, manipulative •managers can be rude and insensitive •favoritism •HR advice given to clients is not followed by management •ADP HR is a joke! HRBP is no help •expected to sell, your performance, shift, vacation bidding depends on it • shift and vacation bidding

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ADP Response
8y
Thank you for the thorough and specific review with the pros of the El Paso ADP office and culture. We appreciate you taking the time to review ADP and your continued enthusiasm for to be the best HCM company in the industry.
1.0
May 17, 2018

Wake Up Senior Leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

many people are genuine, but the tools that used to be in place to build teams up no longer exists

Cons

lack of communication, work distribution is unequal and some people on teams carry the full burden, limited options to move to a different role unless you live in the current sweetheart cities, vacation time that you are not able to utilize unless you want to come back to a disaster, no work life balance because of the call volume during the day and working late nights/weekends

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ADP Response
8y
Thank you for sharing your important insights in the current changes within ADP. We appreciate the perspective and will share with our HR leaders.
2.0
May 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Review for ADP: Note: This review pertains to only Pune office. I am not aware of Hyderabad office. I am dividing review on the basis of subject areas: 1) Technicality: All good technical work is either done at Hyderabad or outside India. All support work (Call center tasks), Payroll processing, testing and other manual tasks are done at Pune which doesn't require many skills. If you have a developer background, I strongly suggest not to join this organization. Testers can try their luck here as you will be overpaid for the work here. 2) Management: Managers are namesake. They have no idea how to handle teams. Team politics is at extreme. Since lot of powers are bestowed in managers, boot licking is a very common practice here. If you have an ounce of self-respect, don't join this company. If you think you can manage this situation, lots of scope for your growth. 3) Long term commitment: ADP is a true employee friendly company. If you are looking for career growth and learning, ADP is not the right place. If your priority is stability, work life balance, chill out workplace, you can consider joining this company since lots of employee friendly policies are in place like free cab (for all shifts), lots of stupid days to celebrate (they keep you engaged), medical premium is paid by company on your behalf, free club facilities (Gym, swimming pool), child support facilities for working women. Newly wed couples on their anniversary can avail yearly visits to Westin/JW Marriot etc. places on company's expense. So ADP is committed to making your stay awesome. 4) Company Vision on future growth: ADP is a giant company. Everything is pretty much already made. No new things are happening. Most probably you will be doing small maintenance tasks if you are lucky. Company doesn't mind paying you for doing absolutely nothing (Well that is also changing. ADP recently fired a lot of people across different roles because of automation). This observation is across majority projects at ADP Pune. 5) General mindset of people: ADP projects less attrition rate as a token of employee happiness. Actually people are comfortable here in the beginning, spend considerable time enjoying facilities, learning absolutely nothing. In the end, incompetency takes grip of the situation and you are no longer employable. Your net worth is absolutely nothing and you are no longer able to switch job. So you stay in ADP for longer duration and that only worsens the situation. My immediate lead is 10 years experienced and he doesn't know how to insert SmartArt in PPTs. I had to come to his rescue for this which was quite embarrassing for me. 6) HR Department: Full of arrogant good for nothing people. Extremely judgmental sort of people who thinks they can evaluate someone's tech skills better than actual tech guys. Have come from some stupid MBA colleges but height of attitude is unbelievable. 7) Salary: ADP is overall a good pay master. But something different happened this year. While hiring, HR will tell you that ADP always pays 100% variable amount of your CTC but this time people got 50% to 90% payouts. So keep this in consideration while negotiating with HR. 8) Onsite opportunities: Absolutely no to that. In extremely rare chances only. ADP may sound appealing to lots of people but believe me this company is not at all worth its hype. For fresher’s/mid-level experienced people, this place is a strict no. For managers/working women etc., good place to work as stress level and work load is mostly minimal. This is my assessment of the situation. Yours may be different. Please take your decision wisely and consult other sources as well. Best of luck :-) Other people viewing this review, please upvote it if you agree or find it useful.

Cons

Please refer to Pros part. My review is not divided in this manner.

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ADP Response
8y
Thank you for the comprehensive review of the ADP Pune location.
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