ADP reviews

3.7

71% would recommend to a friend

(22,296 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Hired at ADP downtown tempe location as Implmentation specialist. Nice location, great new building, laptop so you can work from home if needed, pay is good

Cons

No real training, thrown in with little to no knowledge of system or process, no support, constantly being overloaded, ridiculous expectations set by customers (go live should be 4 weeks at minimum but customer needs it in 1 week), HAVE to work extra to meet deadlines, management upset about OT, management getting rid of roles to “streamline” which means more work for same amount of pay but you are now doing your own work plus 2 other processes

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ADP Response
7y
Thank you for the review and rating. Your insights are valuable to us as we strive to have the best working experience in the industry.
2.0
Jul 4, 2018

Continuous Layoffs=bleak future

Recommend
CEO approval
Business Outlook

Pros

PTO is great. WFH work from home flexibility and...and...well that’s it.

Cons

Layoffs are consistent with little to no back filling. Positions being transitioned to India on a regular basis or to contractors (also in India). The reshuffling of clients prevents building and maintaining strong relationships that are needed in this business. Management alignment makes no sense! We’ve got payroll managers over benefits, they have no knowledge or ability to assist as needed. Don’t have a clue what their benefits reps do to fairly assess them annually or provide the support needed.

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ADP Response
7y
Thank you for sharing your view of the current landscape within your role. We will sahre your review with our HR staff and appreciate you taking the time to share your thoughts.
2.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, flexible schedule, ability to work from home when needed

Cons

No wiggle room when it comes to pay, not willing to negotiate, poor training, too few resources for new hires, waiting period to transfer or be promoted is too long

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ADP Response
8y
Thank you for sharing you review and rating with us on Glassdoor.
Viewing 286 - 288 of 22,296 Reviews

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