ADP reviews

3.7

71% would recommend to a friend

(22,293 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Aug 19, 2009
Recommend
CEO approval
Business Outlook

Pros

The training you receive going into the position.

Cons

The Chicago Loop office is HORRIBLE. Management implements new practices every week and never follows up on them. Managers don't provide valid feedback when asked. The office is toxic. I have never been in a more High School drama like environment in my life. All they care about is numbers, they don't want to develop talent. At the end of each fiscal year, if you aren't at plan, you're fired. What a horrible experience.

4.0
Mar 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Automatic Data Processing is an extremely stable company which is important during this economic time. Being a Triple - A credit rated company has helped retain customers and bring new clients on board. The company is known for promoting within the company and there is opportunity for upward mobility. The company offers an exceptional benefit package including health, dental, vision, 401k and a pension plan. ADP is the industry leader and is known world-wide which makes selling our product a bit easier. The office environment is friendly and supportive. I have never had an issue requesting PTO which is important to maintaining a work/life balance.

Cons

ADP has been rumored to have a "burn and turn" attitude towards Sales Associates and it does seem to be proven true. The commission structure was revamped a little over a year ago and has been a disservice to the Sales Associate. It almost feels as if you are punished for succeeding. After meeting quota you are put on a substantially higher plan and then the commission structure is adjusted making it harder to really up your overall salary. Even the top performers barely make over $100k which is low compared to sales in other industries. Management can tend to micromanage making the job frustrating.

1.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is decent, depending on your postion.

Cons

Management and Executive leadership is a joke. They have team leads, managers, senior managers, directors, and vp's. How many managers do you need? This company has spent millions of dollars on worthless programs such as One ADP and now STAR to show that they are a one-stop shop, when it just can't be that way. This company has so many different divisions and locations that it is not possible for everyone to know every application. Where was One ADP when the payroll department was recently cut by almost 20%?

Viewing 244 - 246 of 22,293 Reviews

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