ADP reviews

3.7

71% would recommend to a friend

(22,270 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,270 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
4.0
Mar 31, 2009
Recommend
CEO approval
Business Outlook

Pros

Automatic Data Processing is an extremely stable company which is important during this economic time. Being a Triple - A credit rated company has helped retain customers and bring new clients on board. The company is known for promoting within the company and there is opportunity for upward mobility. The company offers an exceptional benefit package including health, dental, vision, 401k and a pension plan. ADP is the industry leader and is known world-wide which makes selling our product a bit easier. The office environment is friendly and supportive. I have never had an issue requesting PTO which is important to maintaining a work/life balance.

Cons

ADP has been rumored to have a "burn and turn" attitude towards Sales Associates and it does seem to be proven true. The commission structure was revamped a little over a year ago and has been a disservice to the Sales Associate. It almost feels as if you are punished for succeeding. After meeting quota you are put on a substantially higher plan and then the commission structure is adjusted making it harder to really up your overall salary. Even the top performers barely make over $100k which is low compared to sales in other industries. Management can tend to micromanage making the job frustrating.

3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Huge opportunities to learn and grow your career if you are willing to look for them and work hard. The business model makes this a very stable company. Company is managed in a financially conservative way. There is a focus on getting things done.

Cons

Lack of investment in internal systems and talent "Old" way of looking at things - leadership needs to take company into the 21st century in order in ensure long term success. The vast majority of work is done by a few bright, talented and hardworking folks while far too many individuals with big titles do very little. There has been an unwillingess to address performance problems in the management tiers and make the tough calls, but this is changing.

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Glassdoor has 24,848 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.