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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,271 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Apr 9, 2009

      Client Services always chained to the phone

      sbs customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP is #1 in their market. Job Security and payroll training can be a plus. I work with some great down to earth people. ADP is respected and it comes with a great reputation. Once you move up in training you can get good experience in payroll and taxes.

      Cons

      Overworked and burned out. Especially in Service. You chained to your phone and whats even worse you can't even do your job properly. Client Service loses a lot of clients in SBS for a reason. There is no follow up and the reps are burned out so nothing ever gets taken care of.

      4.0
      Apr 3, 2009

      Very good company to work for but this job requires a particular skill set.

      Major accounts district manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      ADP provided great training and had wonderful marketing collateral. They used web technology to communicate with employees, as well as provide training. They were very flexible when it came to time off and actually recommended striking a balance between work and home. Senior management was very strong and in some cases local managament was strong. In hindsight, the compensation was very strong, especially if you were just starting with the company where they give you a very generous training salary which give you time to build your pipeline of business. I think ADP is a very good company to work for and even stronger if you are in a larger market.

      Cons

      My biggest issue with ADP was the lack of communication with local management, especially considering I worked in a smaller office where the manager had to schedule in town visits. It made it difficult to schedule appointments for larger presentations when everyone in your office was fighting for time to get him or her on their respective calendar's. I also believe that upper management didn't fully comprehend the challenges that sales reps face in more rural or smaller markets where outsourcing is viewed differently. It could be very frustrating spending the beginning of the sales process educating prospects on the benefits of outsourcing and how it could positively benefit their bottome line.

      3.0
      Apr 2, 2009

      Stable company, but not competitive compensation to the industry

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company in this economy. Work ethic well balanced. many opportunities

      Cons

      compensation loser then the industry. Upper management leadership needs to be more focused

      Viewing 22186 - 22188 of 22,271 Reviews
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      Glassdoor has 24,849 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.