ADP reviews

3.8

71% would recommend to a friend

(22,314 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Jul 13, 2011

The best of times and the worst of time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent fringe benefits package A lot of very good people to work with Lots of very high-profile clients in growing industries Company is successful and growing

Cons

The job can turn out to be something completely different from what you were expecting, sometimes astonishingly so. Processes are often redundant and seem to exist for their own sake without delivering any real value. Employees can get moved from one project or account to another at the drop of a hat and without being consulted first.

2.0
Jul 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Good training program. You must enjoy an extremely fast paced environment and answering calls all day long. Supportive supervisors when needed. Supportive co-workers when needed.

Cons

Miscommunication between co-workers with client reps not properly recording notes in the system causing mishaps with customers. Extremely fast paced. No privacy whatsoever! Everybody wants to know your business! Some young supervisors to haughty for their own good and immature. Get ready to answer at least 100 calls or more per hour. Extremely boring.

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Glassdoor has 24,904 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.