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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,280 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Mar 5, 2025

      Anxiety

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with and great team/region events Learn how to work hard Balance a ton and work for a brand name

      Cons

      I came in a healthy person. I used to think that these reviews were left by reps who weren’t performing and got fired because of it. I am a top performer in my roles, hit quotas and worked myself into the ground to perform at a high level. Stuff hits the fan every day, i have clients call me at 10pm to fix a payroll issue and am told to direct them to client services because they’re open “24/7”. client services will just direct them to another team that’s not open. It’s issues all the time. The payout for how hard they work reps is not enough.

      3.0
      Aug 1, 2024

      Overworked and underpaid

      Implementation specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, strong culture, and great lower level leadership teams.

      Cons

      Severely underpaid for the workload, metrics system is flawed, lack of promotions or ability to advance in your career. Employee satisfaction levels are awful.

      avatar
      ADP Response
      1y
      Thank you for sharing your review and rating with us on Glassdoor. We appreciate your insights and encourage you to reach out to your leaders or site HR team and discuss the details of your feedback so that we may address them and make sure they receive the right attention and action.
      1.0
      Mar 20, 2024

      Very racist organization BEWARE

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a large company and there are can be growth if the all white male leaders (in Louisville) like you.

      Cons

      No diversity… oh wait they hired a black women that was amazing… she got fired for hiring a another black woman!! (everyone knows). Then, instead of hiring a smart director… they hired a male (person of color)…. That everyone dislikes and is incompetent. I once heard the VP say (when they came to vist) that my coworker was wired and would never be promoted as long as he is around. There are no opportunities for advancement unless you are white. There are people who have been in roles for years that are outstanding, but constantly passed over for promotion because they’re not a favorite. Also they will force the team members to lie on month end accounts…. Just to make the numbers look good. That is fraud. It is documented. The leadership doesn’t care. Stay away from retirement services.

      avatar
      ADP Response
      2y
      Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
      Viewing 190 - 192 of 22,280 Reviews
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      Glassdoor has 24,862 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.