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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,279 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Dec 11, 2014

      Soon 2 Be...Former Employee and EXCITED! - Resource

      Payroll service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a steady PAY CHECK...anything else? Ummmm no!

      Cons

      Where should I began? So this is SPECIFICALLY for Resource::: No flexibilty, business model doesn't make sense (how can you want assigned representatives and be a call center at the same time?) - that doesn't make sense. Rules are constantly changing - no real standard because it's "flexible" depending on the person. But hey numbers speak for themselves, more people have quit in the last year than my entire time there. What's the turnover now? Like almost 35-40% LOL. Retention for your employees isn't looking too good...STAY AWARE FROM THAT BUSINESS UNIT!

      1.0
      Nov 28, 2014

      ADP Canada is a dead end

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible work locations, some really great people, lots of social responsibility and community giving

      Cons

      Too many jobs exported to India and poor customer service as a result. Out of touch senior "leadership" team with focus firmly on pleasing their bosses in New Jersey so they can get out of Canada. Toxic work environment in HR with 100%+++ turnover. Lots of ethical questions.. If your HR department is a trainwreck then it doesn't bode well for the rest of the org. Recruting is an outsourced joke. Talented leaders quit or are fired by the self-serving executive team to cover their incompetence. Decisions are made in isolation and without any input from associates. Key rolls are left vacant for months and every quarter they fire a few more people to justify the terrible results. The thinking is strictly in the box old school. Not a place for innovators or leaders. Pay is below market.

      3.0
      Jul 8, 2014

      Slow, Steady, Stuck

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company; solid business; polite and professional

      Cons

      Hard to move the dial; passive aggressive culture; public company but run more like a small gang

      Viewing 181 - 183 of 22,279 Reviews
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      Glassdoor has 24,861 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.