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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,278 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,278 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      2.0
      Sep 4, 2018

      Not the same company it use to be

      Benefits
      Recommend
      CEO approval
      Business Outlook

      Pros

      There use to be many, but having a hard time coming up with even one now. It's still a very stable company with solid finances, but the stability at employee level is not there.

      Cons

      Favoritism, Shareholder are #1, but employees are a dime a dozen, cliquish high-school like managers, blatant actions to get rid of older employees with experience and bring in entry level at low wages, GREED!

      avatar
      ADP Response
      7y
      Thank you for sharing your insights with us on Glassdoor. Your experience and review helps us to improve our overall processes and we appreciate your assessment.
      1.0
      Jul 3, 2018

      What a nightmare!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few pros. So many changes and lay-offs, so much uncertainty. Hard to find a positive within the disruption.

      Cons

      Incredibly stressful and no support or mentoring given to employees to help ensure their success and promote work-life balance. Mandates on OT restrictions only lead to more stress and totally unrealistic expectations. Clients cannot possibly get the best service under these circumstances. There is no way for teams to be successful in this situation and management simply does not care or is not competent enough to addess the issues. Many experienced managers and employees have been laid off, leaving a huge gap in quality leadership and expertise. Employees and their dedication and contributions are clearly not valued at all. Perfect example of how not to run a client support and account management org. Customer success? Teammate success? Non-existent.

      avatar
      ADP Response
      7y
      Thank you for your review of the Elk Grove location and you insights into the current management. We take this feedback seriously and have shared this review with our HR leaders.
      3.0
      Mar 24, 2018

      Bleak Outlooks

      Senior recruiting specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Casual work environment and attire - Flexible work hours (depending on team) - Not micromanaged. Trusted to do your job.

      Cons

      - Low pay. - Wide but shallow workforce. Few promotions available. Lots of "promotions" are title changes only. - High turnover in leadership. Had 4 different managers in 2 years.

      avatar
      ADP Response
      8y
      Thank you for the thorough feedback into the Findlay, OH location.
      Viewing 163 - 165 of 22,278 Reviews
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      ReviewsADP reviews

      Glassdoor has 24,857 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.