ADP reviews

3.7

71% would recommend to a friend

(22,274 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Jun 26, 2014

The Innovation Lab is a joke

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your close to the google office so you can jump out on interviews without anyone noticing.

Cons

This is the embodiment of how to do things wrong in tech. Nothing more than a cargo cult.

1.0
May 13, 2014
Recommend
CEO approval
Business Outlook

Pros

When I finally got a decent territory (Physical, Bankers, Enrolled Agents) I overshot President's Club by 60 grand while only working 25 hr weeks. Most colleagues are enjoyable to work with, but it's easy to get along with anyone for six months before you never see them again. ADP looks great on a resume if you're interested in "advancing" to a similarly low-level company, like Cintas, where they prefer good soldiers and value effort over true salesmanship because they would rather dictate your entire sales process than develop you into a skilled rainmaker that employs the apparent lost art of thinking.

Cons

I busted my hump and hustled like crazy for two years and nine months before finally getting a decent slice of opportunity. As a starting District Manager, you are lead generation for upmarket divisions (Retirement, Total Source, etc) and you remain as such for as long as you are in SBS. Don't have any illusions to the contrary. They tell everyone during the hiring process that they will be a manager, everyone. Just ask the people you meet at corporate training. That reminds me, if you take the job be sure to get the contact of the other DMs you meet at training, 90% of them will have better jobs in under a year and you will also be looking to jump ship. The starting salary (35 grand I think?) is NOT a lot of money, even for a recent grad, especially when you're constantly belittled and taking flack from "leaders" that only had to sell 20% of your quota in their day, which happened to be during a booming economy with less competitors and many more competitive advantages. Most successful DMs are clumsy frat boys that develop into overconfident and ineffective managers after they play politics and stroke egos long enough to get a territory that gives them the opportunity to succeed. When they get their management position, they think they're Alec Baldwin in Glengarry Glen Ross and refuse to provide any actual support, they were successful at this job and if you aren't it's only because you are an unmotivated slacker. This really gets bad when they miss their quota as managers, because again, it's your fault, not theirs. Management's mantra is, "It's not the territory, it's the rep" by this logic it follows that, "It's not the rep, it's the manager" Meetings are a complete waste of time, terrible music for ten minutes while everyone files into the conference room, two minutes of actual product/promotional information, then 45 minutes of individual reps reporting their sales figures for that week, terribly inefficient use of valuable selling hours. I learned more about sales selling watches with a great mentor during college in LA than I ever did at ADP.

1.0
Jul 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Great name recognition. Lots of sales aides to help. Very structured.

Cons

1. You will be told you can make 55-75k first year when in reality most first year reps make 40-45k. 2. Your territory will determine your success. You will be told that the hard you work the more opportunity to go into prime territory, which is NOT true. They will hire a newbie and give them those territories. 3. You will be told that you will work with CPA's, bankers, and companies up to 50 employees., but you will soon learn that those are given to CPA centrics, bank centric, and upmarket reps. So you will only be able to work 1-24 employee companies. 4. Quotas are easy to achieve the first three months, in which after your quota doubles. Then if someone quits, management will absorb that quota into yours. It's easy to go from 6.8k per month as they will tell you in the interview to up to 11k one month to the next. 5. They will have you ride along with a management trainee who will tell you what management wants you to hear. 6. You will be told that you will be given names of all the businesses in our territory. But you will learn in training that you are EXPECTED to blind foot prospect for one hour everyday, in which most of those leads will go to upmarket, majors, the CPA or bank centric. 7. Management will tell you they have an open door policy and welcome feedback, but you will learn that they only care about your sales. 8. You will be told that ADP values their existing clients, but you will learn that management doesn't want you "wasting" time on customer service issues (which you will find out is ADP is very hard for clients to deal with... There are constant payroll errors every week that you will have to fix). This is a good entry level sales job, but know from the get go that the longevity of a first year rep is only 7-8 months. Very stressful job where your manager will be asking you daily what you got coming in. I have had friends ask if i could get them hired on, which i would get $1500 bonus to do so, but I've told them i wouldn't wish this job on my worse enemy. Be warned!

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