ADP reviews

3.7

71% would recommend to a friend

(22,274 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.7 out of 5 stars, based on 22,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Feb 25, 2016

Bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, many choices of cafeterias.

Cons

Management is a mess. They don't care about the employees. Each manager just thinking to save themselves including betraying their own subordinate. Good employees are leaving one by one and the company keep the bad apples. The services is going down, everybody just keep passing around the work to somebody else. The one who does really care is overwhelm with tons and tons of work. Best place to work recognition is exaggerating!

2.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Great paid time off policy. Great diversity. It's interesting - You literally learn something new each day. Some flexibility with your work location. Decent but definitely not phenomenal benefits. They used to have fantastic tenure with many employees have 30+ years of service.

Cons

As most ADP employees will tell you, "You won't get rich by working at ADP". You do not get cost of living increases, you get merit increases. This means that if you work diligently and get a well above average performance review, you won't see much reward for that when it comes to your annual compensation. It's usually somewhere around 3% and that being on the higher end of the percentages. Promotions to a higher salary grade are at 4%. Bonuses are based on pay grade and for your average worker bee - those are between 5% and 7% of your annual income, so for most people this means catching up on bills, not buying a new car or taking an exotic vacation. There will be a push for employees to "homeshore" and then a couple of years later, there will be push for "intact teams" where you will need to be located in an office. Several departments were sent offshore and now we have "nearshore" teams, which means that the new hires and headcount replacements will be located in El Paso, Texas or Alpharetta, Georgia. This works well for the company because they can basically get two employees in either of those two locations for the cost of one in another less economically repressed areas (i.e. La Palma and Pleasanton, CA).

1.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

If you fit into the title description of Young, Blonde, Fresh College Grad, then this is the right company for you. If not, steer clear.

Cons

Review of Small Business Services Call Center Parsippany: A few of the many Cons -Not inclusive of persons from other backgrounds who may not fit the Valley Girl/Guy stereotype -Management that doesn't interact with members of other teams even though you all work together and for the same goal -The new hire assistance you receive from fellow co-workers is based on whether they like you or not -Not a pleasant place to be on a daily basis -You can work here for years and if you're not a part of the "in" crowd, you will not be recommended for advancement

Viewing 121 - 123 of 22,274 Reviews

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