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      ADP

      Engaged Employer

      ADP reviews

      3.7

      71% would recommend to a friend

      (22,274 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      3.4

      Senior management

      ADP has an employee rating of 3.7 out of 5 stars, based on 22,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      3.0
      Sep 4, 2018

      Previously a great company to work for.

      Customer service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is good if you are non-exempt.Depending on the department, schedules could be flexible. The benefits are good. Most people are great to work with.

      Cons

      The company no longer cares for their employees as they once did. In some departments the hours are long and expected to work on weekends. Those that are exempt put in long days and weekends. Automation takes a long time to implement and doesn't always work as expected. There is a lot of manual processes just to sustain. Not enough people doing the work. Training is also a big issue as some areas still train by shadowing with no formal training.

      avatar
      ADP Response
      7y
      Thank you for sharing your insights and review with us on Glassdoor.
      4.0
      May 2, 2018

      Tech. & Apps Mgmt. Spec. III

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Human Capital Management industry leader

      Cons

      Recently undergoing a workforce transformation and I fear they me be too aggressive in replacing experienced personnel with new hires which is creating a stressful work environment. Time will tell if risk / reward is worth it.

      avatar
      ADP Response
      8y
      Thank you for the honest assessment and feedback of your ADP experience.
      2.0
      Apr 21, 2018

      Team Lead - Implementation

      Implementation team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers were good for the most part. A lot of them got away with doing nothing while work horses made up for it.

      Cons

      Very unstable structure, constant changes in management. Layoffs constant for the last year and will be for the foreseeable future.

      avatar
      ADP Response
      8y
      Thank you for sharing your insights into the Augusta location. We appreciate it.
      Viewing 115 - 117 of 22,274 Reviews
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      ReviewsADP reviews

      Glassdoor has 24,852 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.