What I hoped to gain from the position.
Operations Shift Manager Interview Questions
1,352 operations shift manager interview questions shared by candidates
What do you know about coffee?
The in person process was a run through of questions which focused on scenario based assessments on customer service and how I would deal with difficult situations (coworkers, customers). It was a casual interview, and got to talk about my passions and goals outside of Starbucks for my employer to get to know me.
Why do you want to work for Starbucks?
How do you handle difficult customers?
How would you handle an emergency situation (e.g., a robbery)?
Describe a time you encountered a difficult customer. How did you handle the situation?
What my experience was being a barista
What’s makes you qualified for this position?
Where do you see yourself in 3 years?
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