How would you handle conflict between employees?
Operations Shift Manager Interview Questions
1,352 operations shift manager interview questions shared by candidates
What would you do if one of the customers did not like the drink they ordered?
The only actual question pertaining to the job she asked me was why I wanted to work for the company.
Why Starbucks?
Why starbucks? How do you handle unhappy customers? What was your regular clientele like at previous job?
Tell us about you
Scenario based ex. If you open and baristas don’t show up
Describe to me how you used diversity in your community to tailor your business to improve sales.
How adapting well with a team and integration would affect yourself as a manager
The hardest questions would be telling a time you delt with an outrageous customer or fellow employee. Answering the question itself isnt hard, but trying to recall a past time on the spot may take a few seconds.
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