Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 1+ week. I interviewed at Xerox in Oct 2013
Interview
Long lengthy personality test that leads up to further testing. The application is long, annoying, and repetitive. I had to wait in an awkward waiting room then took my tests in a room where the people waiting have no choice but to look at you. The interview is held typically in a hallway because they have no room for an interview room. They expect you to look nice for the interview.
I applied online. I interviewed at Xerox (London, ON)
Interview
Applied online was called for a pre phone screening after writing a sales aptitude test. Then went to a face to face interview with role playing scenarios. After successfully passing the sales role play the job was then offered to me on the spot. Different process depending on which sales agency you decide to work for.
Interview questions [1]
Question 1
Explain a time when you had to face adversity and how you overcame it?
I applied online. I interviewed at Xerox (Lexington-Fayette, KY) in Oct 2012
Interview
Was called for an interview after submitted Resume online. Had one on one interview next day. Was hired after completing the online testing course and typing test. Was hired on after a week of the interview