Xerox Customer Service Representative (CSR) interview questions

Hiring done by Collabara, it took sometime to get an interview at least 3 weeks, had to take their testing two times since the first time the representative I was working with magically disappeared. Once I got my interview, it was with 2 other people interview with Manager and Team lead very comfortable interview.

Sat in a dirty waiting room and taken to dirty office for interview. Not what I expected for a company like Xerox. I had a resume and it was not needed only need to pass drug test and back ground check. Was hired on the spot and was made promises and took job because of Xerox name and wanted a way into the company. Very unprofessional process.