Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
Interview search
231 interviews
Viewing 171 - 175 of 231 Interviews
Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 5 days. I interviewed at Xerox
Interview
They hire anyone from anywhere due to high turnover. They can't keep people long. I was in a training class of 27 people, 12 made it through training (people just stopped coming in) and by 6 months I was the only person still there.
Interview questions [1]
Question 1
No difficult questions. The hardest part is going through training and testing without having any idea what your shift will be and then every 4 months or so there's another shift bid process and you can lose your hours.
Had a great interview experience the interviewer was down to earth asked the appropriate questions and was fired before we got out of training. Simple questions but very relavent they have you go in the room and the interview process was about 15 minutes.
I applied online. The process took 6 days. I interviewed at Xerox (Lacey, WA)
Interview
Applied for the job on Craigslist, heard back within a week and got an interview almost immediately. Was asked why I wanted to work at Xerox and about my experience in customer service. Interview lasted 5 minutes, was offered the job immediately. Very, very easy interview.
3
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