Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 2 weeks. I interviewed at Xerox (Portland, OR) in Nov 2013
Interview
The interview ran through a practical Infobank project. Then called in for the primary. Went in for a 3rd interview and had the job. It was a simple process and yet effective and felt a great sense of professionalism
Interview questions [1]
Question 1
What are two of your qualities that you feel are your lesser if you had to mention one?
I applied in-person. The process took 1 day. I interviewed at Xerox (Lexington-Fayette, KY) in Apr 2015
Interview
They had walk in interviews, and so I went on a Monday. I was seen by a recruiter, given the run down of available positions, and was given an assessment in the computer lab. It was logic and mathematics based, with a typing test included. Then I went on to another recruiter who interviewed me in a more in depth fashion. He then sent me up to meet with a hiring manager who then gave me a job-related assessment and then offered me a job. Very easy, but a four hour process.
Interview questions [2]
Question 1
What's one way that you've given exemplary customer service in the past?
I applied online. The process took 1 day. I interviewed at Xerox (Federal Way, WA) in Apr 2015
Interview
Job is described to you and they ask the same questions that are on the application so the interview seems pointless in my opinion. They seem to think that this job is the job of all jobs.
Interview questions [1]
Question 1
If I have open availability because they ask that you arrange your life around work hours.