Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
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Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 1 week. I interviewed at Xerox (Lacey, WA) in Nov 2015
Interview
The process was simple enough, a little too minimal, they really don't care what your background is as long as you will show up and pass a drug screen. They ask minimal questions and then give you a packet of paperwork, and a location for drug screen that you need to complete within 3 days.
Interview questions [1]
Question 1
What do you expect from this position, have you worked customer service before, etc
I applied online. The process took 1 day. I interviewed at Xerox (Bolingbrook, IL) in Oct 2015
Interview
the interview process was pretty easy first you had to take a test to see how fast you type and just basic knowledge about what to expect for the position. After you've passed the test then about an hour later you go in for your one on one interview with hr.
I applied online. The process took 1 day. I interviewed at Xerox (Charlotte, NC)
Interview
i went in filled out the paper work
they asked me to take a drug test
inquired about my past jobs
why would i want to work there
what qualites did i bring to the table
what my avialablit is for the job