Xerox Customer Service Representative (CSR) interview questions

Easy interview process and quick individual interview, interviewer was part of the human resource staff and was easy to talk to and was friendly and professional. Also took a typing test to measure speed and accuracy and answered questions in the format of what would you do if.

The interview process included listening to pre-recorded calls and providing feedback afterwards. Hiring manager was cool and is definitely a Marvels fan, therefore the interview was relaxed. The interview questions were mainly situational questions, so make sure you are as specific as possible.