Xerox Customer Service Representative (CSR) interview questions
based on 231 ratings - Updated Dec 3, 2024
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
63%
Applied online
Applied online
17%
In Person
In Person
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
2%
Other
Other
1%
Staffing Agency
Staffing Agency
0%
Campus Recruiting
Campus Recruiting
Interview search
231 interviews
Viewing 51 - 55 of 231 Interviews
Xerox interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 week. I interviewed at Xerox (Toronto, ON) in Jul 2015
Interview
4 stage process, first interview is to get to know you type questions. Second interview is sales type questions. Third stage is the one-way video interview and personality report. Fourth stage will vary.
Interview questions [1]
Question 1
Tell me something about you that I will never forget?
I applied online. The process took 1 day. I interviewed at Xerox (Raleigh, NC) in Jun 2016
Interview
Applied online the received an email for an interview at the Raleigh location. I love in Rocky mount yet still.took the risk. I made it there just to not meet requirements. I was given an address to another location that was also named XEROX but this build specifically state NO BENEFITS. I then want through the same process just to then be told I wasn't dressed appropriately. Which I found weird, the hiring lady had a pink to-to on. I was lost my shorts was PERFECTLY FINE amongst all the ratchetness I seen as I walked through the door. I rushed to the dollar store to buy a pair of anything just to come back to XEROX and the hiring process was over five minutes after I left. Two weeks later I was called back and declined! Thankfully God had it all worked out!!
Interview questions [1]
Question 1
Are you sure you want to travel to work here in raleigh?
I applied through an employee referral. The process took 3 weeks. I interviewed at Xerox (Redmond, WA) in May 2015
Interview
Phone call interview led to the immediate set up of an in person interview. The in person interview was conducted with a manager and very brief. The questions were easy and pretty general- manager told me that they can train anyone for the job and didn't really ask very much. The interview lasted about 20 minutes at the most and was very casual. I was told on the spot that they would like to hire me.
Interview questions [1]
Question 1
They asked to give an example of a difficult work situation and what I did to resolve it.