MetLife interview questions

Job Title: Short Term Disability Claims Support Specialist. I only got to the phone screen where all communication went downhill. I was not previously told that I needed to be within a commutable distance to an office location, nor were office locations provided to me prior. After being told that my asking salary expectations were too high, and they could not elaborate on what the budget was I was told I could either continue or withdraw. I advised I would still attempt to continue and advised that I would accept whatever the maximum salary cap is as my minimum expectations. I was then told that I could not just state that, and must provide a range. I then provided an alternate range and was told we could continue to proceed. After then asking where I was located, I was told I needed to be within a commutable distance of an office location. I was provided with the city and state locations, and advised them that the closest one was over 134 miles away. Then was told I could not proceed due to requirements. We ended the call in thanks and well wishes. My main review is regarding the interview/recruitment process. This all could have been handled prior to me getting on a phone call with anyone for a screening, if these expectations had been clearly listed or discussed via email with me prior. I hope that MetLife improves their interview and recruitment process by not only providing pay transparency and location expectations clearly. I would also like to state that when a role is listed as virtual/remote, what is the need for the employee to be a commutable distance? The role is fully remote/virtual. If this is not the expectation, I would suggest they indicate that the role is hybrid. I wish others better success in their career pursuits, especially if it is with this company.

Received an email from recruiter asking to discuss my application. Spoke with an individual who clearly is an outsourced worker who did not have a mastery of the English language or familiarity with American geography. The job posting said REMOTE but you must be within a commutable distance to a MetLife office. Okay, I don’t know where those are (how could I, I don’t work for MetLife) so I applied anyways. I figured they wouldn’t contact me for an interview if my location was a problem. Color me wildly confused when the recruiter asks *me* if my location (a western state) is within a one hour commute of one of their offices. I’m not sure, you tell me. Turns out, I’m disqualified because of location. Why did you ask for an interview then? Why didn’t you clarify location in an email first? Why are you outsourcing your recruiting department? Why don’t you list these clearly oh so important office locations in the job posting?!! It’s not actually remote then, is it….? Infuriating and I thank you MetLife for wasting my time.