MetLife interview questions

I was offered the above position with MetLife. I passed the background check except for my credit. I have been unemployed for eight months and no income. My bills have fallen behind during this time. The Due Diligence team emailed and asked if I was making payments/paid off the collections accounts. I immediately contacted the individual who was assigned to my case and she wasn't available. I explained my situation to another team member and she asked if I would reply to email explaining the situation (I did). She stated she would speak with the person who was on my case. At a later date (one week) I followed up with the team again reaching out to the assigned individual of my case and once again I was told she wasn't available and my case was under review. A third time I called to make sure if I needed to provide any other supporting documentation and I was told the individual was not available and that I would be receiving a call soon. On September 4, 2014 prior to a start date of September 8, 2014, I received a call from Dawn Miller stating MetLife was rescinding on the job offer letter because my credit was not good. I was asked why now after being offered this position August 6, 2014. I explained once again my situation and I was told my case had been under review and that management and Due Diligence had made this decision not to move forward. I explained that I was qualified for the position and have a degree, but because of my credit I'm denied employment! Total discrimination! I was lastly told I was welcome to apply for other positions in the company that did not require good credit, although I wasn't being considered for anything else. On Monday, September 8, 2014 I received a signature required envelope from MetLife that spoke about rescinded offer.

I was not living in the area at the time that I applied for the position. Therefore, I had two phone interviews and a personal interview once I moved to the area four weeks later. The first phone interview as a simple interview verifying my resume and contact information. The second phone interview was shorter than I had expected. I was not asked very many questions, and felt the interviewer was not really paying attention to my answers. However, when I followed up once I moved into the area, a third personal interview was scheduled. I was very pleased with that interview, as the professionalism expressed by the interviewer was impressive. She explained the new program the company was moving towards, which I would be a part of. She asked several behavioral questions as well as time management and customer service questions (What would you do if..., Have you ever..., Give me an example...). The interview was very comfortable and I felt pretty confident when I left that I would be offered the position based on my experience and my interview.