I applied online. I interviewed at Lush (Merry Hill, England)
Interview
Group interview in store after hours and everyone had to sit in a circle to start off with and go around saying their name and an interesting fact about themselves. Once this had happened everyone was then split into smaller groups for mini activities based on different types of customers needs or situations that could occur in the store.
Interview questions [1]
Question 1
No formal questions but you had to do mini activists to demonstrate how you would act or what you would do. For example what would you recommend for someone with dry and sensitive skin and then your would make a skincare routine for that person.
Group interview format with multiple stations. Different stations have different tasks, opportunity to talk about skills and knowledge relating to Lush, and staff can also see how you work with others.
Interview followed by a trial on the shop floor, they give you feedback as you go and are really helpful. You can ask for help at any point and at the end they go through what you learnt or where you could improve