Customer Service Representative applicants have rated the interview process at IBM with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 5 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at IBM overall takes an average of 40 days.
Common stages of the interview process at IBM as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at IBM in May 2012
Interview
Phone interview with recruiter, manager and a colleague, another phone interview with Basic Technical questions such as commands dos, command interpreter, command.com, and cmd.exe., basic commands of troubleshooting how to install a printer, etc. What is your behavior towards to customers? How do you work with your co-workers? Are you used to work under pressure?
Goos worth giving but long process
Should be patient enough to handle rest company os good and has a bright future kindly interview and get maximum benefits
I really recommend
The interview had multiple steps, starting with an AI asking tough recorded questions. I disliked the AI format. The second step was a screening call, making the process feel lengthy.
Interview questions [1]
Question 1
Give an example of a time you had a challenge in the workplace and overcame it.
The interview process had three rounds, starting with an initial screening and online assessment, followed by technical and behavioral interviews, and a final interview with a hiring manager in total lasting a few weeks.
Interview questions [1]
Question 1
What was the most challenging part of your previous job? How did you deal with this?