I applied online. The process took 4 days. I interviewed at CarMax (Virginia Beach, VA) in Sep 2014
Interview
First a Phone interview. Then followed by a panel interview where I was asked to pretend sell a car to the interviewer. Finally followed by an interview with the location manager.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer
I applied through a recruiter. The process took 3 weeks. I interviewed at CarMax (Richmond, VA)
Interview
Initial phone screen with an existing analyst that included brief functional questions, 2 behavioral questions and a short business case. All day onsite interview that contained multiple interviews - a panel interview, behavioral interviews, and business cases. Lunch was provided at the on campus cafeteria with would be peers. Some additional testing and background screening was also conducted.
Interview questions [1]
Question 1
Describe a time when you had to use your knowledge of the industry in order to influence a persons behavior.
I applied online. The process took 1 day. I interviewed at CarMax (Irvine, CA) in Mar 2014
Interview
They interviewed me over the phone then brought me in to be interviewed by a few managers. The whole process was very easy and I made you feel comfortable yet on edge enough to bring your A game! They hired me on the spot!
Interview questions [1]
Question 1
How do I handle customers in difficult situations? What would you do if you have an issue and a manager is not around?