I applied online. The process took 2 weeks. I interviewed at B&Q (Newbury, Angleterre) in Feb 2016
Interview
I applied online and then had a telephone interview which resulted in me being invited for a formal interview. It was a very pleasant experience. During the interview I was asked to put on an apron and go out on to the shop floor and approach customers asking them if they needed any assistant. I was being followed by two supervisors and being assessed on how I acted towards the customers
Interview questions [1]
Question 1
Tell me something that you have learnt recently that you had no prior experience about.
I applied online. The process took 2 weeks. I interviewed at B&Q (King's Lynn, Angleterre) in Nov 2012
Interview
Online application, then a telephone interview through their Store Support Office which was just an informal chat with some competency based questions, assessment afternoon in store with different activities (shop-floor experience helping customers, team building by building a tower, selling a product to the management team and a final interview with a duty manager, discussing the formalities of the role etc)
Interview questions [1]
Question 1
Mention a time where you delivered excellent customer service.
I applied online. The process took 1 week. I interviewed at B&Q (Londres, Angleterre) in Jan 2016
Interview
Apply online. Received a call 2 days later, which was a phone interview lasted 20 mins. Them invited to a assessment day in store. Your work in groups, selling a item go on shop floor speak to staff and customers. If you pass all stages you get a one on one interview.
Interview questions [1]
Question 1
Name something nice you did for someone this past week.