Accenture Customer Service Representative (CSR) interview questions
based on 166 ratings - Updated May 27, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
57%
Applied online
Applied online
14%
Employee Referral
Employee Referral
11%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Accenture (Hyderâbâd) in Jul 2019
Interview
It was online interview where I was asked question from company side but they did not reveal them and I had to record the answer and then sent to them.I shall say their process of modernizing interview is excellent
Everything went perfectly fine but the hiring process took so long especially that the recruitment didnt expect the volumes of the applicants.
Everything went perfectly fine but the hiring process took so long especially that the recruitment didnt expect the volumes of the applicants.
Everything went perfectly fine but the hiring process took so long especially that the recruitment didnt expect the volumes of the applicants.
I applied through an employee referral. The process took 1 day. I interviewed at Accenture (Bengaluru) in Apr 2016
Interview
We were provided with temporary ID's and were told to wait for a couple of Minutes which turned out to be a few Hours. later point when the HR of the company was available, the interview began. we were presented with 3 rounds in total and one final review with the floor manager. 3 rounds were One-on-one, Aptitude, Group Discussion