Accenture Customer Service Representative (CSR) interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
Question and Answer session about Platform knowledge and usage, knowledge of the Company and its Culture, why them, previous and similar experiences in the field with examples of how difficult situation have been handles
Interview questions [1]
Question 1
What do you know about Advertising on the Platform?
I applied online. I interviewed at Accenture (Dublin, Dublin) in May 2018
Interview
Very easy and when they need someone and if you are luck and looking for work permit it is nice.
They just ask something to introduce yourself and evaluate your soft skill
I applied through a staffing agency. The process took 3 days. I interviewed at Accenture (Mumbai) in Sep 2019
Interview
Interview process was simple. First round was an HR round. After that we had two more rounds as well out of which the third one was an email writing test. I was informed that I would get a call within 48 hours if I clear the HR round
Interview questions [1]
Question 1
Hr round had all the basic questions where I was asked to explain about myself.