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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      44% would recommend to a friend

      (9,130 total reviews)
      avatar

      Louie Pastor

      83% approve of CEO

      31% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.2

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      2.0
      Mar 26, 2014

      Such a great company has fallen so far because of Xerox Services -- ACS

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A Xerox brand that was trusted. Skills, experience, and knowledge of most Xerox employees. Innovation centers in Webster, Grenoble, and PARC. Long history of providing top notch equipment and services to customers throughout the world. Employees that wanted to believe management was truthful and meant what they said in company emails.

      Cons

      The management team at Xerox Services is caustic and fostered a hostile work environment. No pay increases for over three years. Last year they didn’t pay any of the annual performance bonuses and didn’t pay sales commissions. Each year in 4th quarter we have RIF’s. This time we had RIF’s and mandatory furloughs in 4th quarter and again this March. And all so Xerox Services management could get their bonus.

      1.0
      Mar 6, 2014

      High Stress, Stagnate or reduced Salary, Increased Workload...year in-year out.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fairly decent salary and work from home.

      Cons

      Yearly furloughs (amounts to 2% pay cut), Layoffs several times per year decreases morale and increases work. Most recent layoffs (Feb/Mar 2014) cut muscle, not fat. Projects and customer commitments can't be done now without experienced personnel. Knee-Jerk management sending everything off-shore. Chance of losing government & healthcare contracts where US-Only is Required. Most managers now have bleak outlook of company as a whole. Everyone updating their resumes.

      1.0
      Feb 21, 2014

      I was a slave in a corporate plantation.

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed and respected my trainers. They are really great it is unfortunate that they too are slaves to the ego maniac that runs the place.

      Cons

      Slavery wages, being told you can't use the bathroom except on your break, constant threats of further pay reductions if you cannot make an angry and swearing customer happy.

      Viewing 202 - 204 of 9,130 Reviews
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      Glassdoor has 10,140 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.