Xerox reviews

3.3

44% would recommend to a friend

(9,129 total reviews)
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Louie Pastor

83% approve of CEO

31% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

there are no pros. I have to reinforce this in order to get to the 20 word minimum; it is literally impossible to say something nice about this job If you majored in liberal arts and moved to Portland....it's employment and that's about all you can ask for

Cons

-Insultingly low pay and absolute bare bones health insurance; might as well just be on welfare and obamacare rather than work here, you'll make more and have better benefits -absurd micro-management not allowing bathroom breaks -rock bottom morale results in awkward, frustrated and inane social interactions with co-workers -scummy, trashy co-workers -incompetent management that send out unprofessional emails in Comic Sans MS promising incentives they don't deliver on; they won't learn your name or deal with you individually, instead they look at the numbers trying to find ways to bleed the turnip for a few pennies more of profit -"incentive pay" that is not attainable; only 20% of employees will qualify for anything based on current metrics, and it's not more than a dollar or two an hour

3.0
Dec 27, 2014
Recommend
CEO approval
Business Outlook

Pros

The pros of working in sales at the Xerox Corporation is that they really do foster an environment of learning. I would recommend Xerox to any college graduate looking to get some experience.

Cons

Currently, the cons outweigh the pros, commissions are down about two thirds from 2010. Machines are worth less than what they used to be worth. There is a huge emphasis on out-looking and they look at every single deal with a magnifying glass. The main con though is that Xerox is more worried about revenue then their customers. In the past, there were many advantages that Xerox held over the competition that gave sales an edge in closing deals, especially the Total Satisfaction Guarantee (TSG). The TSG is the first note in the terms and conditions and states that the customer decides when it is time to change out a machine due to non-performance, but now Xerox is much more conservative when it comes to allowing customers to get replacements. Also, the company refuses to pay for Christmas parties, team lunches, and coffee. Duh... the cost of a cup of coffee is less than the amount of money you lose when I have to take time out of my day to find coffee.

1.0
Sep 30, 2014
Recommend
CEO approval
Business Outlook

Pros

My "pro" is that I am working hard on getting out of here

Cons

unethical co-workers, a manager who doesn't hold people accountable, lied to during the interview process...should I keep going?

Viewing 112 - 114 of 9,129 Reviews

Glassdoor has 10,137 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.