Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

44% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (547) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 349 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Training was good and lots of help if you needed it" ((in 247 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 604 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 381 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 242 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 190 reviews)); "Constant Downsizing and layoffs every year" ((in 185 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

Xerox reviews

3.3

44% would recommend to a friend

(9,129 total reviews)

Louie Pastor

83% approve of CEO

31% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.2

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

5.0

Jan 20, 2016

Excellent Company!

Remote support analyst ii

Recommend

CEO approval

Business Outlook

Pros

OK, it is no accident that MOS has been nominated to the 101 Best & Brightest companies list for the past several years. My managers have been incredibly good at this company, approachable and very interested always in helping me reach my goals. I have learned tons here and continue learning more every day; I believe that this company is truly interested in giving its employees every opportunity to succeed and grow. Additionally, the people here are fantastic, this is one of the only jobs that I have ever had where I can honestly say that my coworkers are truly my friends!

Cons

Everything we do is service-based, so sometimes there are big time crunches and it can get stressful. However, I would like to say that it is not the sort of "ongoing problems that never get resolved" stress that I have experienced before at some other places -- the days go fast and I never feel bored.

1.0

Sep 26, 2015

Xerox Services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, good work-life balance.

Cons

Constant lay-offs and furloughs, cost savings once completed are never enough. Budget goals are one-size-fits-all regardless of industry or line of business. In 4 years no one received a single raise. Completely reactionary management, did not have a long-term plan or vision. Their only concern was the current quarter's results, presumably so they could receive their quarterly bonus. Staff is looked at as just another commodity expense that is completely replaceable in the lowest cost country. Management does not understand many of the business lines. They think it is all data entry or call center work because that is what they know.

3.0

Jun 5, 2015

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay is okay but for all that we endure we should be compensated a little more that what we are. To come in everyday and get cursed out by customer and possibly loose our job over them taking they anger out on us for them not knowing how to work the product is ridiculous.

Cons

The days off are horrible. I can't work on Sunday for religious purposes but they have me working on Sunday's. When I get sick they don't honestly care.

Viewing 106 - 108 of 9,129 Reviews

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Jobs at Xerox

System Administrator II

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View job

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Excellent Company!

Xerox Services

Customer Service Representative

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