Xerox reviews

3.3

46% would recommend to a friend

(9,137 total reviews)
avatar

Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Feb 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Before Xerox destroyed Global Imaging Systems, it was amazing .

Cons

Xerox signed a contract with $1.3 billion contract with HCL out of Indian to outsource all of its administrative and support functions, this was the fall of Xerox. The talent that was let go was the biggest loss for Xerox as a whole. Cut to 4 years after this rolled out, it is a well-known fact that any business that have Xerox machines and services HATE Xerox. I was at Arizona Office Technolgies, and all of Xerox's customer are going to competitors not to mention their whole sales department has left. Good job Xerox and XBS Southwest (formally Dahill) you have ruined yourself.

3.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Company definitely cares about investing in it's employees desires to train and advance their skillset. Very remote work friendly.

Cons

I came over to Xerox from an acquisition from an already well established, high performing VAR in the Denver area. Unfortunately, Xerox upper management did not listen to the resources who knew our business best and how to organize/run things that would keep our customers happy. Implemented many processes that severely changed how we ran the business and as a result, our ability to effectively and quickly service our customers was diminished. Xerox management has since realized their error and are trying to work with us now to correct the business model, but we've lost a lot of credibility (and good team members) in the process, so we're sort of in rebuild mode at the moment.

1.0
Jan 26, 2023

RUN AWAY!!!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lack of management supervision, run your own show

Cons

Terrible attitudes, terrible management, lack of communication, lack of trust, lack of loyalty, no sense of urgency. Employees are selfish and the culture is to look out for yourself and throw other employees under the bus. No teamwork, and management is only worried about saving their jobs and does not care about employees. No 401k match for 2 years. Employees are rude and non-responsive to customers and also to other internal employees. Management is often inexperienced and will not react to problems because they do not want other employees to quit. DO NOT WORK HERE. YOU WILL REGRET IT

Viewing 457 - 459 of 9,137 Reviews

Glassdoor has 10,147 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.