Xerox reviews

3.3

46% would recommend to a friend

(9,136 total reviews)
avatar

Louie Pastor

89% approve of CEO

33% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Generous benefits package 2. Generous time off 3. Diversity is embraced (offer domestic partner benefits) 4. Allows employees to telecommute/work virtual

Cons

1. Constant reorganizations and involuntary reductions in force leave employees uncertain and foster low employee morale. In my tenure with Xerox, I went through reorganizations every year, several IRIFs, and changed managers so many times, I couldn't keep track. This activity provides a clear view that management has no idea of what they are doing. 2. Promotional opportunities are few and far between. Employees are expected to take on additional work and responsibilities but work is considered a "lateral" move instead of a promotion. No promotional opportunities if you are not "in" with management - the same incompetent people are promoted into higher positions, while the outstanding performers are overlooked on a regular basis. 3. Pay is significantly lower than market and employee benefits have recently been cut. Seems strange considering that Xerox always has the money to aquire companies (ACS being the latest). Seems to be focused more on growth than on the employees who actually perform the work. 4. Loss of top talent due to constant reorganizations, IRIFs, low salaries, cut in benefits, and acquisition of companies where employees are "transferred" and no longer considered Xerox employees. 5. No performance feedback at all - I hadn't had a performance appraisal in over 3 years. 6. No employee satisfaction surveys - Xerox used to conduct an employee satisfaction survey annually and this initiative has since gone by the wayside. 7. No salary increases for regular employees for 3 years now - of course, those employees within the executive level still continue to see annual increases. 8. No work/life balance - most employees are expected to work much more than a 40-hour work week (often nights and weekends). 9. Subcontractors are preferred over regular employees. If an IRIF is planned, expect regular employees to be laid off before subcontractors (since they don't have to give subcontractors benefits). This is slap in the face to employees who have performed well for the sake of Xerox.

3.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement, Good people

Cons

Ancient systems, piecemeal approach to process/system imrovement

3.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Xerox provides a foundation to start a good career. If you are a self motivation ego centric class “A” person you will go far in the company. If not you will find yourself traversing a landscape of various jobs that will allow you to stay within the company for years with little promise of real challenge or failure. The culture is one of self-preservation and camaraderie in the face of corporate stagnation.

Cons

Xerox is dying from two fronts, one a internal cancer infecting the core of the workforce, the lack of meaningful communication on most levels and the fact that management has put on collective blinders to this fact has rendered knowledge a fractured tool within the ranks. Second is a solid strategy and focus of Xerox’s position in the market. The document company, The copier company, The (fill-in the blank) the company, Xerox is trying to be a jack of all trades and has loss focus on innovation this has lead to a weak amalgamation of services that leave the associates to provide with little corporate backing.

Viewing 436 - 438 of 9,136 Reviews

Glassdoor has 10,146 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.