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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

      Reviews by job title

      9K reviews
      3.0
      Jul 24, 2024

      A company who has lost its North star

      Executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diversity and respectful culture Benefits Professional

      Cons

      Lost its vision and is mostly managing its decline. Not agile and several toxic leaders

      2.0
      Jul 23, 2024

      Bait and Switch

      Help desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Monday - Friday, 8 am - 5 pm. Allowed to work remotely for a few years only. Severance package when IRIF'd.

      Cons

      Hired for Help Desk Analyst role, then "promoted" to Onsite Analyst without compensation. Covid hit and then kicked back down to Help Desk Analyst. They turned the Customer Care Center into a storage area and had us work remotely. Then they stopped having me work IT issues only and started having me doing Reception and Dispatch, then had me start doing Phone Break Fix, trying to get the customer to fix their own issues instead of sending a tech out like they paid for. They stopped raises for years and stopped matching 401K for years. Then they hired people at minimum pay with no experience and laid off the top earners with the most experience, and promoted it as the "Xerox Reinvention" like it was a good thing.

      Viewing 433 - 435 of 9,134 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.