Pros
Job security, even when the economy is bad we still make sales. An other bonus is the interaction with customers who understand we are all human and can only do what humanly possible, they are usually "regulars" who see you as a person not a servant. Teamwork, when it happens is a wonderful thing, we get a lot more done when we work together on projects and upper management is involved. The best part is friendships, we are one family and this is encouraged by upper management, it is easier to work at a place when you like the people you work with. Open door policy!
Cons
At times there is a lack of co-operation among co-workers. This usually happens when upper management does not get involved with the day to day work requirements of the associates. Leadership is sometimes lacking and can lead to one associate being overwhelmed with work while others stand around with nothing to do. This creates tension among associate and bad feels. Constant demand of unrealistic customers. Physical stress on your body. Lack of communication among upper management can lead to do overs and waist time and payroll. Extra responsibilities do not come with a pay raise, ie. support team and safety team so it is hard to get associates to take on the extra work need to make the store run well.
