Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)
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Jason Tarry

73% approve of CEO

48% positive business outlook

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Jun 24, 2021

Partner or pawn in lewes?

Recommend
CEO approval
Business Outlook

Pros

The few that work hard to support each other in the sink or swim environment.

Cons

Over worked Undervalued Even if you work extra every shift-(sometimes hrs) you will be pulled up for being five minutes late for one. No progression available due to business cuts and bad management Knowledge, skill, dedication, hard work, all over looked. Be prepared to be told how to wear your hair (has to be up unless above shoulders-or a manager) your make up (has to be natural) jewellery if allowed at all is not to be classed as “garish”, no hooped earrings. Only grow a beard to the right length on your holidays (don’t expect to see your family’s at Christmas or Easter, they’re blocked off and no time off is allowed) No nail anything- not even a clear coat to protect your nails from damage, expect a disciplinary if you break any of these rules more than once. (But you will get told how to always be your self) They’ll watch you on cctv. There is no “we not me” with management and partners. It’s them and us. A general office is general but they will gossip and go silent when you walk in and managers domineer the computers as their space. Don’t expect them to get hands on with any work- even if your drowning and their poor planning is to blame. You can try more and take on extra tasks, don’t expect a thank you or a pay increase for the extra responsibilities. The warehouse is filthy, cleaning area the worst, thick with grime.

1.0
Apr 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Very little to share, your colleagues are nice.

Cons

Poor pay, poor management, poor working practices, lack of appreciation for hard work, company administration is a mess. Wrong contracts sent out, not paid correctly and issue not resolved by manager, items stolen at work. Worst company I've ever worked for. I had more issues with pay and contracts in 3 months at Waitrose than I have in a working career spanning 30+ years.

5.0
Jan 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Really enjoyed my time in this role, colleagues supportive at all times, quickly felt part of the team despite it being my first job as a 16 year old

Cons

Did not have any bad experiences with management, colleagues or customers

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Waitrose Response
7y
Thank you for the 5 star review! It is great to hear that your first job was such an enjoyable experience, and that you would love to be part of the Partnership again. I hope that this is a wish that comes true, as you have really embraced the Partnership “Spirit”. I would like to wish you every success in your next role.
Viewing 25 - 27 of 8,763 Reviews

Glassdoor has 9,126 Waitrose reviews submitted anonymously by Waitrose employees. Read employee reviews and ratings on Glassdoor to decide if Waitrose is right for you.