Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1018 reviews)); "Good benefits and flexible with hours" ((in 562 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Staff are friendly and professional" ((in 426 reviews)); "Colleagues were friendly and helpful" ((in 318 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 592 reviews)); "Managers are rude and demanding" ((in 458 reviews)); "sometimes hours are long and boring" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 118 reviews)); "Hard to get holiday :(" ((in 74 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,759 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,759 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Sep 17, 2012

Shop Floor Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay for the work Access to company bonus once a year, all staff get a % of their annual wage in bonus (I got 15%)

Cons

Pretty boring work, stacking shelves

2.0

Sep 17, 2012

Not as good as you may think

Section manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits including holiday cottages, discount card, pay good, bonus good and fair

Cons

Management level is a lot of hours, and retail is 24/7

4.0

Sep 2, 2012

Hard-Work with rewarding benefits.

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

A great annual bonus, which should steadily increase each year. Discount of 12% and 25% at John Lewis If you're looking for more work, Overtime is usually available but you just have to be quick.

Cons

-Annoying customers (Can be necessarily posh) - Repetitive..

Viewing 8740 - 8742 of 8,759 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Harrogate, Angleterre

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

East Grinstead, England

Supermarket Assistant

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Shop Floor Employee

Not as good as you may think

Hard-Work with rewarding benefits.

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose