Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has been stable over the past 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 1016 reviews)); "Good benefits and flexible with hours" ((in 566 reviews)); "Pretty nice staff and nice to help out people" ((in 489 reviews)); "The staff were friendly and welcoming" ((in 408 reviews)); "Friendly colleagues and good on" ((in 335 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 604 reviews)); "Managers are rude and demanding" ((in 457 reviews)); "Xmas hours are long and stressful" ((in 284 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 126 reviews)); "Hard to get holiday :(" ((in 71 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,759 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,759 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

5.0

Jan 30, 2013

A job which provides great training and benefits

Customer service counters representative

Recommend

CEO approval

Business Outlook

Pros

- Partner Benefits such as the bonus scheme and discount - Good training programme - Opportunities to excel and move up the managerial line - friendly staff

Cons

- Often don't have enough staff to get the job done!

4.0

Jan 9, 2013

Dull, but what would you expect.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Partner bonuses etc. Relatively easy work. Good to work for a company that succeeds.

Cons

Low wage (until supplemented by the bonus) Temp workers get no benefits, still low wage. Unsociable hours

5.0

Nov 15, 2012

Good Company.

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and a good working environment with good career progression.

Cons

Long hours. Not always listened too.

Viewing 8737 - 8739 of 8,759 Reviews

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Night Replenishment, Supermarket Assistant

Night Replenishment, Supermarket Assistant

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Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

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Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A job which provides great training and benefits

Dull, but what would you expect.

Good Company.

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Jobs at Waitrose