Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (430) , Shop Assistant (318) , Customer Service Assistant (246) , Customer Service (239) , Retail Assistant (178) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Very Flexible and very good pay" ((in 1004 reviews)); "Good benefits and flexible with hours" ((in 587 reviews)); "Pretty nice staff and nice to help out people" ((in 481 reviews)); "The staff are friendly and helpful" ((in 423 reviews)); "Colleagues were friendly and helpful" ((in 327 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 598 reviews)); "Managers are rude and demanding" ((in 462 reviews)); "sometimes hours are long and boring" ((in 273 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 121 reviews)); "Hard to get holiday :(" ((in 65 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

Waitrose reviews

3.8

68% would recommend to a friend

(8,763 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,763 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Commerce de détail et de gros industry (3.5 stars).

Reviews by job title

9K reviews

3.0

Sep 4, 2013

Okay sometimes. But generally dull. Managers don't like change. People who are incompetent are very unlikely to get sack

Team leader

Recommend

CEO approval

Business Outlook

Pros

Bonus. Most the people you work with will be all right.

Cons

Stacking shelves, stacking shelves, stacking shelves. Managers who have been promoted due to experience rather than meritocracy.

2.0

Aug 26, 2013

Section Manager

Section manager

Recommend

CEO approval

Business Outlook

Pros

Pay and having every other weekend off

Cons

No training given. I joined as a manager from my previous employer, but have been expected to just get on with it. There has been no structured training program. Rather than train me I just get told off for not knowing things. Department manager is a dictator and I am sure if she went through the interview process now she would not get the job.

3.0

Aug 1, 2013

Expected experience

Operations assistant

Recommend

CEO approval

Business Outlook

Pros

Work is straightforward after initial training. Staff are generally quite friendly as are customers. Working for a well-respected retail supermarket is a bonus, as is the discount card after 3 months!

Cons

Room for improvement in one's role/advancement is not really there. Work can become tedious, and if the section managers aren't clued up they can be a bit of a pain as well.

Viewing 8728 - 8730 of 8,763 Reviews

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Jobs at Waitrose

Night Replenishment, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

East Grinstead, England

Hospitality, Supermarket Assistant

Aylesbury, Angleterre

Waitrose

Waitrose reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Okay sometimes. But generally dull. Managers don't like change. People who are incompetent are very unlikely to get sack

Section Manager

Expected experience

Top companies for "Compensation and Benefits" near you

Jobs at Waitrose